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Mortlake Removals Cookie Policy

This Cookie Policy explains how Mortlake Removals uses cookies and similar technologies on our website. It describes the types of cookies we use, the purposes for which we use them, and how you can manage your cookie preferences.

By continuing to use our website after being presented with a cookie notice, you agree to the use of cookies as described in this policy, subject to your individual settings and choices.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the website recognise your device, remember your preferences, and improve the overall browsing experience. Some cookies are necessary for the site to function properly, while others are used for analytics or marketing purposes.

Types of Cookies We Use

Essential Cookies

Essential cookies are required for the basic operation of our website. Without these cookies, certain services and features would not function correctly. They are typically set in response to actions you take, such as navigating between pages, submitting forms, or adjusting privacy preferences.

These cookies do not store information that directly identifies you. They mainly enable core functions such as secure logins, loading page content, and remembering your basic settings during a browsing session.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. They collect information such as which pages are visited most often, how long users stay on each page, and if they encounter any error messages. This information is aggregated and does not usually identify individual users.

We use analytics cookies to monitor website performance, identify areas that may require improvement, and make our content more relevant and accessible. For example, analytics data may show us that certain pages are difficult to navigate, prompting us to review and improve the layout or content.

Marketing Cookies

Marketing cookies are used to deliver content and advertisements that are more relevant to your interests. They may be set by us or by third party providers whose services we use on our website. These cookies can help build a profile of your interests based on the pages you visit and the actions you take.

Marketing cookies may also limit how often you see a particular advertisement and help measure the effectiveness of our marketing campaigns. The aim is to provide a more tailored experience and ensure that any promotional content is useful and timely.

Purpose of Cookies for Performance Monitoring

Mortlake Removals uses cookies to monitor the performance of our website and services. By collecting anonymous or pseudonymised usage data, we can assess how smoothly the site runs, how quickly pages load, and whether users encounter technical issues.

This performance monitoring helps us maintain a reliable and efficient website. It supports capacity planning, improves response times, and ensures that any technical problems are identified and resolved promptly. As a result, your experience when visiting our site is more stable, secure, and user friendly.

User Control and Managing Cookies

You have the right to control how cookies are used on your device. When you first visit our website, you may be presented with options to accept or manage different categories of cookies. You can adjust these preferences at any time through your browser settings or, where available, through on site cookie controls.

Most web browsers allow you to refuse or delete cookies. The steps vary between browsers, but typically you can find these options in the privacy or security settings. Please note that blocking some or all cookies, particularly essential cookies, may affect the functionality of the website and limit your ability to use certain features.

By managing your cookie preferences, you can choose the level of personalisation and data collection that suits your needs while still benefiting from the services offered by Mortlake Removals.